PRIVACY POLICY, TERMS AND CONDITIONS

When we opened HORRORLAB we had only one goal in mind: to give our customers a fair, comforting and comfortable shopping experience. To do this, we have designed the following internal policies, which you can consult below.

Privacy policies

At shophorrorlab.com we consider the privacy of our visitors to be extremely important. This privacy policy document describes in detail the types of personal information that is collected and recorded by shophorrorlab.com and how we use it.

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Log files: horror-lab.com uses log files, which record visitors to the site. Information within the log files includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date / time stamp, referring / exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track the movement of users on the site, and collect demographic information. IP addresses and other similar information are not linked to any information that is personally identifiable.

Cookies and web beacons: shophorrorlab.com uses cookies to store information about visitor preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalize the content of our website according to the type of visitor's browser or other information that the visitor sends through their browser. Children's Information: We believe it is important to provide additional protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate, and / or monitor and guide their online activity. shophorrorlab.com does not knowingly collect personally identifiable information from children under the age of 13. If a parent or guardian believes that shophorrorlab.com has in its database the personally identifiable information of a child under the age of 13, please contact us immediately at info@shophorrorlab.com and we will do our best to remove as much as soon as possible such information from our records.

Online Privacy Policy Only: This privacy policy applies only to our online activities and is valid for visitors to our website and with respect to information shared and / or collected there. This policy does not apply to any information collected offline or through channels other than this website. We may collect personally identifiable information from Users in a number of ways, including, but not limited to, when Users visit our site, register on the site and place an order, subscribe to the newsletter, and in connection with other activities. , services, features or resources that we make available on our site. Users may be asked, as appropriate, name, email address, postal address, telephone number, credit card information, users can, however, visit our site anonymously. We will collect personally identifiable information from users only if they voluntarily submit it to us. Users can always refuse to provide personally identifiable information, except that it may prevent them from participating in certain activities related to the Site.

Consent: By using our website, you accept our privacy policy and agree to its terms. shophorrorlab.com collects and uses users' personal information for the following purposes: Improving customer service (your information helps us respond more effectively to your customer service requests and support needs), Personalizing the customer experience user (We may use the information together to understand how our Users as a group use the services and resources provided on our Site), Improve our site (We continually strive to improve the offerings on our website based on the information and feedback that we receive from you.), Process transactions (We may use information that users provide about themselves when placing an order only to provide service to that order. We do not share this information with third parties, except to the extent necessary to provide the service.) . Manage a content, promotion, survey or other feature of the site. Send Users information that they agreed to receive on topics that we believe will be of interest to them. Send periodic emails. The email address that users provide for order processing will be used to send them information and updates related to their order. It can also be used to answer your inquiries and / or other requests or questions. They may also receive emails that may include company news, newsletters, updates, information related to products or services, etc. If at any time the user wishes to unsubscribe from receiving future emails, we include detailed instructions to unsubscribe at the end of each email or the user can contact us through our site. Policy update: Any update, modification or change to will be published on our Privacy page, terms and conditions. Terms and Conditions These general conditions of use of the website, regulate the terms and conditions of access and use of shophorrorlab.com, which the user of the portal must read and accept in order to use all the services and information provided from the portal . The mere access and / or use of the portal, of all or part of its contents and / or services means full acceptance of these general conditions of use. The Terms and Conditions contained in this instrument will be applied and it will be understood that they form part of all the acts and contracts that are executed or celebrated through the offer and commercialization systems included in this website. The company reserves the right to modify the general conditions of use of the portal at any time. In any case, it is recommended that you periodically consult these terms of use of the portal, as they may be modified. The user must respect at all times the terms and conditions established in these general conditions of use of the portal. The user expressly states that he will use the portal diligently and assuming any responsibility that may arise from breach of the rules. Likewise, the user may not use the portal to transmit, store, disseminate, promote or distribute data or content that carry viruses or any other computer code, files or programs designed to interrupt, destroy or impair the operation of any program or equipment IT or telecommunications. All content, trademarks, logos, drawings, documentation, computer programs or any other element susceptible to protection by intellectual or industrial property legislation, which are accessible on the portal correspond exclusively to the company or its legitimate owners and are all expressly reserved. the rights over them. The creation of hypertext links (links) to any component of the Portal's web pages is expressly prohibited without the authorization of the company, provided they are not to a Portal's web page that does not require identification or authentication for access, or it is restricted. In any case, the portal reserves all rights to the content, information, data and services that it holds on them. The portal does not grant any license or authorization of use to the user on its contents, data or services, other than the one expressly detailed in these general conditions of use of the portal. We will try to ensure the availability, without interruptions, of the services on this website, as well as the absence of errors in any transmission of information that may take place. However, and due to the very nature of the internet, such extremes cannot be guaranteed.

Terms and Conditions:

USER REGISTRATION: To buy products on the site, it is not necessary to be registered. The registration of each user will be verified by completing and subscribing the form that appears on the site and its subsequent submission. In case of not registering, the user must complete the data indicated in the purchase form in order to make the purchase of products or services effective. Users who register will not have to enter their data for each subsequent purchase they make. We will use the data of the users that are not registered exclusively for the purchase purposes made by the user, without carrying out any other type of processing of their personal data. RIGHTS OF THE USER OF THIS SITE: The user will enjoy all the rights recognized by the legislation on consumer protection in force in the territory of Peru, and also those granted in these terms and conditions. AVAILABILITY: The products offered on this portal are only available for shipping within the Peruvian territory. PAYMENT METHODS: The products offered on this website may be paid through the following payment processors: Paypal and Mercado Pago. PURCHASE PROCESS: The customer will be able to access a selection of brand products for purchase. The products will be divided by categories indicating prices, sizes, and colors if necessary. The customer must add the selected products to the shopping cart and review the shopping cart before proceeding to checkout to make sure they have all the correct order information. By pressing Pay, the customer will be generating an order on the web and will go through a security review process before confirming the payment and the total purchase by email. DISPATCH OF PRODUCTS: Products purchased through the site will be subject to the delivery and delivery conditions chosen by the user and available on the site. The information of the place of shipment as well as times of collection and reception are the sole responsibility of the user. Horror-lab.com will take a maximum time of 48 hours to process the order if necessary and then dispatch it to the destination. VALIDITY OF PRICES, VALIDITY AND STOCK OF OFFERS: The prices of the products and services published on this site are valid only as long as they appear on it. Horror-lab.com may modify any information contained in this site at any time and without prior notice, until the moment of receiving a purchase request. The stock of products will be clearly indicated in the information of each product and once exhausted, it will not be accessible. The decision to replace the product if necessary is the responsibility of the brand. ENTIRE AGREEMENT: The fact that we have not exercised or enforced any right or provision of these Terms of Service will not constitute a waiver of such right or provision. These Terms of Service and all policies or operating rules posted by us on this site or with respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior agreements, communications and proposals or current. , either orally or in writing, between you and us (including, but not limited to, any prior version of the Terms of Service). Any ambiguity in the interpretation of these Terms of Service will not be construed against the writing party. APPLICABLE LAW: These Terms of Service and any separate agreement by which we provide Services to you shall be governed by and interpreted in accordance with the laws of Lima, Peru. CHANGES TO THE TERMS OF SERVICE: You can review the most recent version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to periodically check our website for changes. Your continued use or access to our website or the Service after any changes to these Terms of Service are posted constitutes acceptance of those changes. CONTACT INFORMATION: Questions about the Terms of Service should be sent to info@horror-lab.com